Guest information

A

Allergy sufferers

On request, we are happy to provide bed linen suitable for allergy sufferers.

Note: Allergy-free bed linen is used as standard at maakt Hotel & Apartments.

Arrival

Arrival is possible from 4:00 p.m. to 10:00 p.m. If you wish to arrive later, please inform us ahead of time. Please pay your bill at the reception responsible for you.


Responsible reception:

  • "Altes Schwedisches Konsulat" Check-in at the reception of Romantik Hotel Scheelehof
  • Markt Fuffzehn” check-in at the reception of Romantik Hotel Scheelehof
  • "Aparthotel an St. Marien" digital check-in at the terminal on site, possible from 4:00 p.m onwards


We accept EC-Card and the following credit cards: VISA, MasterCard and American Express.

B

Baby

  • Baby bed
    We are happy to provide you with a baby bed free of charge upon request and subject to availability.
  • High chair
  • At the Aparthotel an St. Marien we also provide you with a high chair upon request.

Banks

Locations of ATMs in the city center:

  • Commerzbank:
    Heilgeiststraße 28
  • Deutsche Bank:
    Tribseer Straße 1
  • HypoVereinsbank:
    Heilgeiststraße 76
  • Pommersche Volksbank eG:
    Mönchstraße 24
  • Postbank:
    Neuer Markt 4
  • Santander:
    Heilgesitstraße 79
  • Sparkasse Vorpommern:
    Alter Markt 8, directly next to the tourist information (German: Tourismuszentrale)
    Hafenstraße 11, on the harbour island
    Neuer Markt 7/8
  • Targobank:
    Ossenreyerstraße 6

Bikes

We have our own bicycles and e-bikes that we rent out to our guests. We ask that you register one day in advance. If you have any further questions, please contact your reception (see keyword: reception).

Breakfast

For a sumptuous and healthy breakfast, we recommend our diverse dining options:


  • Pampering breakfast in the “Zum Scheele” restaurant at Romantik Hotel Scheelehof
    During high season (May - September) we kindly ask you to make a reservation in advance.
  • Breakfast buffet at the maakt Hotel & Apartments
    During high season (May - September) we kindly ask you to make a reservation in advance.
  • Daily breakfast à la carte in the Brasserie Grand Café
    Additionally every Saturday, Sunday and public holiday, breakfast brunch: 9:00 a.m. - 2:30 p.m

Bus

Stops are spread around the entire city center. Information about individual connections can be found on the 
VVR (Verkehrsgesellschaft Vorpommern-Rügen) website

  • Stops near Alter Markt (old market):
    - Hafen
    - Olof-Palme-Platz (Theater)
  • Stops near Neuer Markt (new market):
    - Knieperwall
    - Marienkirche (Chruch of St. Mary, formerly Busbahnhof)

C

Car rental

We cooperate with Europcar at Werftstrasse 6. Our reception staff will be happy to help you reserve your car.

Charging stations

The Romantik Hotel Scheelehof has two parking spaces with charging facilities. You can use them for EUR 5.00 per hour.


There are also charging stations in the public parking garages:

  • Parking garage at the harbor (directly behind the Romantik Hotel Scheelehof) - Fährwall 11
  • Parking garage at the Maritime Museum - Mönchstraße 1
  • Parking garage at the Meeresum - Hafenstraße 20

Check-In

See arrival

Check-Out

See departure

Churches

  • Protestant churches:
    Church of St. Nikolai, Old Market
    Church of St. Mary, Neuer Markt
    Heilgeistkirche, Wasserstraße 49
  • Catholic Church:
    Holy Trinity Church, Frankenstrasse 39

Cinema

The Cinestar cinema can be found at Frankenstraße 7.

Coffee roastery

You can find our organic-certified coffee roastery in the “Kontor Stralsund”, as well as a small shop with all sorts of things from the region and of course our coffees to take away.


Address:

Fährstraße 23 - within the Romantik Hotel Scheelehof

Opening hours:

Mon-Sat 10:00 a.m. to 4:00 p.m

Sun 10:00 a.m. to 1:00 p.m

Cosmetics

see Wellness

D

Departure

On your day of departure, the apartment is available until noon (12 pm). You can leave your key cards in the apartment.

At Aparthotel an St. Marien you can leave the cards at the check-in terminal at the entrance.

Dinner

See restaurants

Doctors

  • Emergency doctor and service: 112
  • Poison control: 0361-730 730
  • Hospital, see keyword: hospital


Please ask your responsible reception for additional addresses and emergency services, see keyword: reception

E

E-charging station

See charging station

F

Fire alert

If the fire alarm goes off, please leave your apartment and go to the assembly point. Information about your collection point can be found in the hallway in front of your apartment.


Collection points by hotel:

  • "Altes Schwedisches Konsult" - at the fountain in front of the neighboring Romantik Hotel Scheelehof
  • "Markt Fuffzehn" - on the Old Market, right in front of the house
  • "Aparthotel an St. Marien" - on the Neuer Markt, after leaving the house (exits towards Bleistraße) go left to Neuer Markt (new market)

Fire extinguisher

Fire extinguishers are located on every floor of the hotel, please note the signs.

Fire hazard

Please remember that open fires and smoking are strictly prohibited in the apartments due to fire and monument protection. In the event of illegal action, we charge a flat cleaning fee of EUR 250.00.

G

Gas station

See petrol station

H

Hospital

Hanseklinikum, Große Parower Str. 47-53, Telephone: 03831 - 35-0

I

Information

You can obtain information and brochures at your reception (see keyword: reception) or at the tourist information (Tourismuszentrale) at Alter Markt 9.

Internet

You can use our WiFi connection free of charge throughout the hotel.


  • Altes Schwedisches Konsulat
    Network: Guests
    Password: scheelehof
  • Aparthotel an St. Marien
    Network: Aparthotel
    Password: Aparthotel10
  • Markt Fuffzehn
    Network: Guests
    Password: scheelehof

L

Leisure time

Your reception team will be happy to advise you on various activities in and around Stralsund.

Live music

  • Brasserie Grand Café (all events at Brasserie)
    every Thursday starting from 7 p.m. - Entrance free
  • "scheels" die urigen Kellerkneipe (all events at "scheels")
    every Friday starting from 8 p.m. - Entrance free
    additionally once a month: Drinks&Dance Night with a DJ
  • subject to closed companies

Lost & Found

Please hand in lost property at your reception or ask for it there.

Luggage service

We will be happy to store your luggage at your reception before you check into your room or after check-out. In the Aparthotel an St. Marien there is also a luggage room available (the door to the right of the digital check-in terminal).

Lunch

  • Backstage Kultur Kantine in the theatre
    Affordable meals for large and small appetites
  • Brasserie Grand Café
    Down-to-earth cuisine and lots of conviviality all day long.
  • Zum Scheele
    According to its motto "from brilliantly regional to creatively cosmopolitan" you may enjoy weekly changing lunch dishes in a historic ambience at "Zum Scheele".

Lunch paket

We would be happy to put together a tasty packed lunch for you for your day on vacation. We ask that you register in advance at your reception.

M

Map of the old town

You can get a map of the old town free of charge from the tourist office (Tourismuszentrale) at the Alter Markt or at the reception of the Romantik Hotel Scheelehof. Other city guides are also available there for a fee.

Massages

see Wellness

Museums

  • German Oceanographic Museum, Bielkenhagen 10
    Exhibition on the warm and tropical seas of our planet
    Expected to reopen in summer 2024
  • Oceaneum on the harbor island, Hafenstraße 11
    Exhibition on the cold and polar seas of our planet
  • Stralsund Museum, Mönchstraße 25-28
    Exhibition on the history of Stralsund in the prehistoric and early times as well as the Hanseatic and Swedish times
    Reopening expected at the end of 2025
  • Museum House, Mönchstrasse 38
    The 700-year-old house is both an exhibition and an exhibit in one. The entire museum house can be walked through and experienced from the basement to the roof ridge.
  • UNESCO World Heritage Exhibition, Ossenreyerstraße 1
    Exhibition on the world heritage idea, the 51 German world heritage sites and the Stralsund world heritage values.
  • Nautineum, Zum Kleiner Dänholm (Dänholm Island)
    Exhibition on the history of fishing and marine research with original large objects, e.g. the first German underwater laboratory
    "BAH 1"
    from May to October
  • Naval Museum, Zur Sternschanze (Dänholm Island)
    Exhibition on military seafaring with original equipment, uniforms, models, photos and much more.
    from May to October

N

Newspapers and magazines

You may choose from a selection of newspapers and magazines at the reception of the Romantik Hotel Scheelehof.

Non-smokers

Smoking is prohibited in all of our rooms and apartments. Violations will be punished with an increased cleaning fee of EUR 250.00.

P

Parking

Parking spaces in the city center are reserved for residents with a parking permit. We therefore recommend using the public parking garages (charges apply):


  • Parking deck at the harbor (Parkhaus am Hafen), Am Fährwall 11
    Open all year round - The parking deck located directly opposite the back entrance of the Romantik Hotel Scheelehof. It is also suitable for guests of the aparthotels Markt Fuffzehn and Altes Schwedisches Konsulat.
  • Contipark at Neuer Markt, Frankenwall 24K
    Open all year round - The parking deck is located on the banks of the Frankenteich (lake) on the edge of the city center. It is only 350m away from the maakt Hotel & Apartments or 300m from the Aparthotel an St. Marien.
  • maakt Hotel & Apartments, Tribseerstraße 22
    Open all year round - The number of parking spaces is limited and must be booked when reserving a room.

Petrol station

  • SB Tank Stralsund, Greifswalder Chaussee 7
    directly behind the entrance to the motorway slip road to the A20
  • TotelEnergies petrol station, Greifswalder Chaussee 122
    just before the entrance to the motorway slip road to the A20
  • TotelEnergies petrol station, Werftstrasse 13
    shortly before the Rügendamm towards Rügen
  • SB Station, Rostocker Chaussee 37
    on the way to the country road towards Rostock

Pets

Pets must always be registered when making the reservation. The reception responsible for you will be happy to inform you about the fee.

Pharmacies

There are five pharmacies in the city center:


  • Near Old Market:
    Rats-Apotheke, Alter Markt 6
  • Near New Market:
    Market Pharmacy, Neuer Markt 18-21
    Scheele Pharmacy, Marienstraße 2-4
  • central city center:
    Baltic Pharmacy, Ossenreyerstraße 56
    Simson Pharmacy, Mönchstrasse 37


For information about night and weekend services, please call the free telephone number: 0800-00 22833

Photocopies

We will be happy to take care of this at your reception, EUR 0.20 per page.

Police

Emergency call: 110

The next regular office is at Frankendamm 21.

The water police office can be found at Am Querkanal 6.

R

Reception

  • Guests of the aparthotels Altes Schwedisches Konsulat and Markt Fuffzehn should contact:
    Reception of the Romantik Hotel Scheelehof (staffed 24 hours, 7 days a week)
    Address: Fährstr. 23-25
    Telephone number: 03831 - 28 33 00
  • Guests of the Aparthotel an St. Marien should contact:
    Reception maakt Hotel & Apartments (staffed from 7:00 a.m. to 10:00 p.m.)
    Address: Tribseerstr. 22
    Telephone number: 03831 - 28 33 200

Restaurants

  • Restaurant "Zum Scheele", Fährstraße 24 in the Romantik Hotel Scheelehof
    Reservations at: 03831 - 28 33 00
    Fine dishes from “brilliantly regional to creatively cosmopolitan”
    Breakfast, weekly changing lunch menu and a quarterly changing dinner menu
  • Brasserie Grand Café, Neuer Markt 2
    Reservations at: 03831 - 70 35 14
    Down-to-earth cuisine from schnitzel to pasta, but also steaks and tarte flambée
    Breakfast, lunch and evening menu - plus a brunch buffet on Saturdays, Sundays and public holidays
  • Backstage Kultur Kantine, Olof-Palme-Platz in Theater 1b
    Simple snacks and a small lunch menu
  • Strandhaus Altefähr, Strandpromenade 10, Altefähr
    Reservations at: 038306 - 6 24 50
    Regional and seasonally changing cuisine made from the best local ingredients.
  • Restaurant Lara, Am Fischmarkt 4
    Ask our staff for a reservation
    Reinterpreted classics of regional cuisine made from fish and meat
  • Speicher 8, Hafenstrasse 8
    Ask our staff for a reservation
    A selection of starters, as well as fish and steaks

Room cleaning

The rooms are cleaned after three days, daily upon requested.

S

Sauna

Depending on the season, the sauna area of the Romantik Hotel Scheelehof is also accessible to guests of the aparthotels. Information about current opening times and prices can be found at the Scheelehof reception or on 03831 - 28 33 00

Smokers

see non-smokers

Souvenirs

At the manufactory and coffee roastery „Kontor Stralsund“ you can obtain culinary souvenirs related to coffee and other delicacies from Stralsund.

Stamps

You can get stamps at the reception responsible for you (see keyword: reception). We are also happy to receive your mail here.

T

Taxi

Our reception staff will be happy to order a taxi for you.

Telephone information

  • Telekom
    Inland information: 11880
    Abroad information: 11834

Tourismuszentrale

Alter Markt 9, gleich beim Rathaus - Telefonnummer: 03831 - 2469-0

Towels

See room cleaning

Train station

Stralsund's main train station is located at Tribseer Damm 76. It takes about 20 minutes on foot from the Old Market (5 minutes by car) and about 10 minutes on foot from the New Market (2 minutes by car).

V

Valuables

You can store valuables in the hotel safe at your reception (see keyword: reception). Please note our liability limits in the General Terms and Conditions.

View points

  • Tower of the Church of St. Mary (90m high)
    Fantastic view over the entire city center of Stralsund and, in good weather, as far as the island of Hiddensee
  • Parking deck at the Ozeaneum (approx. 20m high)
    insider tip for seeing the city from above in the evening
  • old Rügendamm (bridge) and marina on the island of Dänholm
    Side view of the unique, medieval skyline of Stralsund
  • Altefähr beach
    View of the unique medieval skyline of the Hanseatic city of Stralsund

W

Wellness

You can enjoy a variety of massages and cosmetic treatments in the Romantik Hotel Scheelehof's wellness area. Please reserve your appointment by calling 03831 - 2833-300, or by email: wellness@scheelehof.de

WiFi

See internet